MT. PROSPECT, Ill.–Cummins Allison, a provider of coin, currency and check processing technology as well as ATMs, announced that allU.S. Credit Union, located in Salinas, California, has selected branch automation solutions from Cummins Allison to deliver a convenient, high-touch user experience for its members.
The company said the team at allU.S. Credit Union underwent a thorough process before determining that Cummins Allison was the right fit for its growth goals and product needs. “When it comes to the way we serve and interact with our members, everything matters,” said Patrick Redo, president and CEO, allU.S. Credit Union in a statement. “We found that same ‘pride of ownership’ philosophy in the way Cummins Allison treated us.”
allU.S. Credit Union selected the H34 automated deposit ATM. The machine features complete ATM deposit automation allowing allU.S. members to make convenient, envelope-free cash or check deposits. “This is the kind of member-friendly service improvement we're continually looking to provide,” said Redo.
The ATM adds a new layer of convenience while providing added security and simplifying the deposit process. “The ATM is a solid, quality product with customized consumer screens, a more modern look compared to the more traditional ATMs found in the marketplace, and fits nicely in the branch,” Redo added.
According to Redo, although allU.S. Credit Union members seek technological innovation and convenience, in-person banking options are still important. In addition to the ATM, the credit union also invested in its first self-service coin counter to enhance their members’ branch experience and make tellers more efficient and effective.
Counting cash and daily balancing of teller and branch totals are now verified using the JetScan two pocket currency scanner with counterfeit detection. Although currently not an issue, the ability to validate fraudulent bills provides Redo and his staff peace of mind.
“Our partnership with allU.S. Credit Union gives us the opportunity to showcase our latest branch transformation solutions,” said Bob Gibson, vice president, branch operations, Cummins Allison. “Credit unions need technologies that enable a superior member experience and we are committed to providing the highest quality products and services to support how credit unions handle transactions in the branch.”