PASADENA, Calif.– Wescom Resources Group, a provider of software and technology service solutions for credit unions, said it has launched the next generation of Tellergy, which now operates on Verifone’s multimedia-capable MX 925 payment terminal solution. Tellergy is an automation system that enhances member interactions at the branch teller line by supporting key processes such as account identification and lookup, authentication, transaction confirmation, and signature capture, according to the company. The product is now live at select branches of Wescom Credit Union.
“We are very excited about this next generation of Tellergy. It incorporates enhancements derived from front-line feedback we received for over a year from previous deployments. With those refinements, this new release is ideally suited for the demands of its retail setting,” said WRG President Tim Dolan. “Moving to the MX 925 is a game-changer, as its’ PCI compliance enables secure entry of ATM/debit card PIN’s, which became the natural next step we have now productized. Plus, the durability of the MX 925 as well as its multimedia capabilities, which will allow us to engage members with informative and promotional content, makes for a significant long-term value.”
Tellergy for Verifone communicates with WRG’s Host Security Module that securely stores encryption keys needed to support PIN entry. This is combined with Tellergy’s wide array of existing features that includes account identification and lookup, authentication, transaction confirmation, and signature capture, according to WRG.