University of Hawai'i FCU Reports Improvements After Switch to Corelation

Have photo of Morse

SAN DIEGO — Prior to converting to core processor Corelation, the $566-million University of Hawai’i FCU said its month-end processing used to take three hours. With Corelation’s KeyStone core processing technology, the credit union’s month-end processing now takes 15 minutes, it reported. In fact, day-end now only takes five minutes – which has already allowed them to eliminate the evening shift for IT, Corelation added.

Jeanine Morse

According to University of Hawai`i’s President and CEO Jeanine Morse, the credit union has been running KeyStone for a little over two months now and each day, she says, keeps getting better and better.

“After the conversion, which went extremely well, it was like nothing even changed,” Morse said. “After the first three days, it was business as usual on a very efficient, well-designed, and easy-to-use system. It’s like we’ve been on it for years.”

As for the conversion, Morse says that she’s experienced three conversions during her credit union career and has learned to be prepared for such significant projects.

“We started planning for this two years ago and I think we did a very good job getting ready – especially cleaning up the data on our old system as best we could for the conversion,” she adds. “And the conversion itself was so ‘quiet.’ I was amazed with how smooth it went.”

As of August 1, 2015, Corelation reported it has signed 38 credit unions with 24 live on KeyStone.

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