SAN DIEGO–USE Credit Union has expanded its relationship with PSCU to include debit and credit processing services.
The St. Petersburg, Fla.-based CUSO had been providing overflow contact center support for USECU since 2013. The $1.24 billion credit union has approximately 60,000 members and said it conducted a comprehensive review process prior to selecting PSCU.
“We were familiar with PSCU’s proven track record of building and growing credit union portfolios,” said Jim Creed, vice president of Operations & Card Services at USECU. “As an existing partner, we already knew our values aligned with PSCU, and we know firsthand about the team’s strong work ethic and superior service. We believe PSCU will continue to deliver those positive experiences to our members moving forward and that we will be able to build upon these as our partnership grows.”
PSCU will begin providing debit and credit processing services in the fall of 2021.
“Our partnership with USECU has been mutually successful thus far, so we are pleased to expand our relationship to help serve their members,” said Scott Wagner, EVP, chief revenue officer at PSCU. “We look forward to leveraging our industry-leading expertise to help USECU deliver an exceptional member experience and take its card programs to new heights of success.”