PASADENA, Calif. – Wescom Resources Group, LLC (WRG), a technology CUSO, announced that UNCLE Credit Union has successfully launched a new online banking platform using WRG’s Symmetry eBanking online product suite. The $394-million UNCLE CU, based in Livermore, California, serves more than 23,000 members.
The credit union first started using WRG’s digital banking products in 2012. After five years, UNCLE CU inked a deal to migrate their online banking services from WRG’s MemberEdge platform to its next-generation solution, Symmetry eBanking Online, in conjunction with Symmetry Mobile Banking and Symmetry Bill Pay, the company reported.
“Technology is ever changing and we are always looking for ways to stay out front,” said Aimee Hensley, Business Analyst at UNCLE CU. “WRG’s Symmetry eBanking Online gives us a platform that truly expands the self-service functionality for our members.” Symmetry eBanking Online went live to the credit union’s members on November 7, 2017. “The implementation process was very thorough, and enabled a smooth and seamless launch to our membership,” Hensley stated. “Our management team, board and staff are excited about the upgrade and the opportunity to bring new self-service options to members. To date, we’ve received favorable feedback from members about the new functionality.”