WESTBROOK, Maine– Synergent has launched Synergent BI, which it said is a turnkey business intelligence solution designed to help credit unions make more informed operational and marketing decisions.
“We talked with our customers about their goals, and strategic data usage came up nearly every time,” said Todd Mason, president/CEO of Synergent.
“By building an intuitive and convenient offering complete with member and NCUA data, we’ll deliver on that need. We removed the hard work of implementing servers, running file extracts, executing transfers, and mapping Symitar’s Episys data. In doing so, we created a web-enabled, secure platform that makes the process of aggregating and analyzing large volumes of data possible for credit union decision makers. We are excited to release this subscription-based solution to our credit unions.”
According to Synergent, the platform balances a credit union’s own Episyscore data with information from third-party industry sources, such as NCUA. Using an intuitive interface in a web browser, credit unions are able to see core data, payment transactions, and marketing information in one place with tailored dashboard reporting customized to fit any credit union’s unique needs, the company said.
Turnkey reports are available immediately upon implementation.
“There are so many tools available for credit unions to purchase to begin their business intelligence journey,” said Benjamin Jordan, SVP-product development of Synergent. “But there are many challenges in setting up the systems, loading the data, and beginning to translate smart business questions into technical requests that will help create true intelligence. Synergent BI pulls in Episys core data, and provides visualizations that make strategy creation and decision-making easier.”
Synergent BI is offered in three subscription levels. System maintenance for Synergent BI at all subscription levels is entirely Synergent’s responsibility, allowing credit unions more time to focus on their most important asset – their members, the company said.