DAYTON, Ohio--Support EXP has launched new branding that includes the unveiling of “The Future is Now Video,” which features a preview of the company’s high-tech performance analytics, enhanced organizational performance solutions, redesigned client portal, and the new mentor-style coaching and training options now available.
As part of the effort, Ed Blankenship, VP-performance solutions, offered a preview of the new solutions during the CUNA Marketing & Business Development Council Annual Conference in Las Vegas, where he spoke on “How to execute strategy at the 'directive manager' level (managers who direct front-line employees) and the steps needed to propel the credit union toward 'predictable' member loyalty for accelerated financial growth.” *
“By evaluating seven characteristics your credit union can quickly and accurately diagnose internal performance gaps. Then, by linking your member insight to behavioral attributes through our data analytics, combined with the right combination of coaching and training, you will be able to close those performance gaps resulting in agile service and sales teams, improved member satisfaction and accelerated financial results,” said Blankenship.
For info: www.supportexp.com