LAKE CHARLES, La.–With plans to expand and add a number of ATMs after obtaining a new residential common bond state charter, Southwest Louisiana Credit Union here has partnered with Dolphin Debit for ATM management services.
The Houston-based Dolphin Debit, which provides turnkey ATM outsourcing services that include purchase and deployment of new ATMs, purchase of a financial institution’s existing ATMs, terminal driving, transaction processing, ATM maintenance, armored car service, communications, monitoring and dispatch, and cash management.
Southwest Louisiana CU’s new charter allows it to focus on three parishes around Lake Charles, in the far southwest corner of the state.
‘Quickly & Efficiently’
Dolphin Debit had already “quickly and efficiently” installed three ATMs for Southwest Louisiana, two on the campus of McNeese State University and another offsite ATM, said Chad Miller, CEO of Southwest Louisiana Credit Union.
“We can be up and running in as little as four weeks on a new site with Dolphin," said Miller. "Now we know we can expand our reach very quickly in the parishes we want to go into. We originally went with Dolphin when we needed to upgrade to Windows 10, and the outsourced option helped us avoid a big cost. And knowing that we would want to expand into some underserved areas, Dolphin made a lot of sense since they can deploy quickly. We can be up and running in as little as four weeks on a new site with Dolphin. Now we know we can expand our reach very quickly in the parishes we want to go into.”
May Add Up to 8 ATMs
Miller added that he expects the credit union will be adding as many as eight ATMs in the new service area, not counting additional ATMs that may be requested by SEGs.
“We have been extremely happy working with Dolphin, and we have a comfort level of knowing that as we deploy more ATMs or need to maintain current ones, we have a partner that is there for us and ready to jump quickly on anything we need,” he said.
“Our unparalleled deployment capabilities are a strong selling point for credit unions of all sizes,” said Joe Woods, vice president of business development for Dolphin Debit. “Often they have to move fast to take advantage of opportunities, and we are there to help them.”