COLUMBUS, Ohio–Sherpa Technologies, a CUSO Of Corporate One FCU, said it has entered into a digital services partnership with the CUSO Prodigy, a core processor and digital experience provider for approximately 30 credit unions.
According to the two organizations, Sherpa and Prodigy will integrate the ID-Pal digital identity and document verification solution into their core-processing platform and digital lending experience, and also provide an option for credit unions to leverage an integration with their eSignature solution.
“We are excited about growing our partnerships within the credit union industry and helping credit unions take advantage of state-of-the-art, digital identity and document verification technology,” said Sherpa’s CEO and President, Keith Riddle. “As fraud continues to increase, it’s more important than ever for financial institutions to incorporate advanced, yet seamless, digital identity and document verification solutions into their digital services portfolio to strengthen and protect their members’ identities and safeguard their institutions.”
According to Sherpa, ID-Pal is a simple, secure, and user-friendly Know Your Customer solution that captures, verifies and stores member identity information for quicker and more effective member validation.
‘Simple and Intuitive’
“It has a simple and intuitive interface that allows a credit union’s members to capture, submit and verify their ID documentation in less than three minutes, enabling the credit union to onboard members quicker and support a variety of customizable use cases,” the company said. “Liveness checks, facial comparison, document verification and address e-verification are among the layers ID-Pal uses to evaluate and confirm a member’s identity and provide a thorough examination and report of the submitted document for evidence of forgery or tampering.”
The companies said Prodigy will use ID-Pal to fulfill needed identity and document verification within its digital lending experience, Wunderlender, and as noted above, within its e-signature solution powered by eDOC Innovations. The companies added further integration into Prodigy’s core-processing platform will make it easy for their respective credit union clients to take advantage of ID-Pal for stand-alone use cases such as digital account opening or call center engagement. Sherpa’s partnership enables Prodigy to contract directly with the credit unions for ease of adoption and streamlined deployment.
New Opportunities
“As a CUSO, we owe it to our credit unions to find opportunities that will give them advantages in their highly competitive markets. We’re excited about these new opportunities to integrate IDPal within our existing solutions to do just that,” said Amber Harsin, CEO of Prodigy. “Our goal is to enable credit unions of all sizes to accomplish their strategic service objectives and offer safe and efficient experiences for the digital members.
For info: www.sherpatech.org.