DALLAS - Ser Tech has partnered with the Fair Isaac Corporation and its FICOScore Open Access (FSOA) program to provide consumers with their real FICO scores through credit unions’ home and mobile banking systems. In addition, Ser Tech’s Flitter can deliver multiple pre-approval offers along with the credit score to help borrowers discover better deals than they may have currently, the company said.
“Using Ser Tech’s Flitter program, our clients can now deliver consumers’ actual FICO scores on which financial institutions base their lending decisions,” Ser Tech CEO Shana Richardson explained. “Doing so provides consumers the transparency they crave and helps further position their credit union or community bank as their trusted adviser. Being able to make pre-approval offers through your credit union or banks’ home and mobile banking systems creates effciencies for institutions to boost lending and saves consumers time and money.”
Credit unions that take advantage of this program realize higher response rates, greater customer engagement and satisfaction, lower attrition, and reduced credit losses through more responsible credit behavior. Empower your members and customers to better understand their overall financial health, while also boosting profits and increasing share of wallet.
“Community financial institutions can’t afford to lose out to the hundreds of financial institutions already delivering FICO scores with pre-approvals to their customers and members,” Richardson added. “Particularly with a potential recession in the offing, consumers want to feel in control and to have transparency; Flitter is how financial institutions can fulfill that need.”