SAN ANTONIO—SWBC’s insurance tracking and outsourced collections solutions have been added to AKUVO’s marketplace of integrated services.
AKUVO, the creator of Aperture, a cloud-based, analytics-driven, credit risk and delinquency management platform, offers its customers the ability to add integrated services or “connectors” to its platform, resulting in increased efficiency and a seamless experience for collectors and consumers alike, according to SWBC.
“In today's world, every bit of efficiency gained through integration can directly help to achieve the goal of lowering delinquency,” SWBC said. “These connectors will automate the insurance tracking and outsourced collections process with the intelligence of Aperture playbooks, drastically reducing manual effort and the need to toggle between multiple platforms.”
Added Jeff Mortenson, vice president of product for SWBC’s Financial Institution Group, “SWBC is pleased to form an integration partnership with AKUVO. We are very excited to provide clients with the ability to leverage AKUVO’s Aperture system and SWBC’s true omnichannel solution. Our innovative omnichannel approach to collections provides financial institutions the ability to communicate with borrowers in their preferred channel of communication in order to self-serve or speak with a representative, if desired. And clients are very pleased with the results from our digital-first strategy.”
Mission is to be ‘Efficient’
Steve Castagna, chief revenue and operating officer at AKUVO, said the mission of Aperture is to make collections as efficient as possible in order to help financial institutions maximize both collectability and revenue.
"A key factor in achieving this goal is connecting to other industry-leading providers, like SWBC,” said Castagna. “These connectors will bring immediate benefits to our mutual customers, and we're excited to add additional integrations in the future."
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