SANTA ROSA, Calif.–Redwood Credit Union is reporting positive results after adopting Ser Tech’s Flitter Credit Network. Flitter offers members real FICO scores, credit education and loans through the CU’s financial institution’s online and mobile banking platforms.
“We wanted to help members manage and maintain a healthy financial lifestyle, and they expect their financial institutions to provide the tools, service and information for that,” Tony Hildesheim, chief information officer at Redwood Credit Union. “Ser Tech’s Flitter allows us to do that for our members.”
Dallas-based Ser Tech said it developed the Flitter product in partnership with Hildesheim and Redwood, as well as FICO, to ensure it met community financial institutions’ needs.
Redwood Credit Union services 344,000 accounts, including joint accounts, of which 190,000 are active in its online and mobile offerings. Of those, 112,000 members now have access to Flitter, which garners 63,000 user views per month by 24,000 unique members.
“More and more consumers are paying attention to their credit scores,” Hildesheim said. “The members really appreciate it.”
Added Ser Tech CEO Shana Richardson, “Flitter was designed to help consumers better understand their credit situation, which affects loan approvals and pricing. It also helps credit unions and community banks to more closely engage with consumers and serve as a trusted partner in their financial lives.”
Also recently signing on with Flitter is the $3.4-billion TDECU in Lake Jackson, Texas.