FAIRFIELD, N.J.–The $1.7-billion Polish & Slavic FCU said it will expand its partnership with PSCU. The credit union converted its more than 23,000 credit card accounts to PSCU in February of this year.
“We recognized that in order to fully grasp the growth potential in PSFCU’s credit card portfolio, we needed a change,” said Edyta Martula, Senior Vice President/Head of Retail Strategy for PSFCU. “The first step for us was identifying a strategic partner that would support our core values while helping us remain relevant and competitive in the market, and most importantly work with us diligently toward enhancing member satisfaction.”
The credit union said it went through an extensive evaluation process that focused on finding a credit card processor that offers innovative solutions, integrates with their core system, drives efficiency, and has a proven track record of strong controls in the areas of compliance and security. At the end of the process, PSFCU made the decision to bring its credit card business to PSCU.
“PSFCU has been a bill payment member with us since 2004,” said Chuck Fagan, PSCU’s President and CEO. “We are pleased that the Credit Union team has entrusted us as the right partner to now help them grow their credit card portfolio. We plan to work diligently to ensure their members have an unparalleled experience at every touch point.”
Another factor in the credit union’s decision was the benefit of joining a CUSO. “In addition to the financial considerations, we feel that being a member of a CUSO gives us a much greater platform to be heard, to be included in the planning process, and to work together toward a successful future,” added Martula.
PSFCU and PSCU said they are already in collaboration to launch their first marketing campaign to stimulate credit card growth.