ST. PETERSBURG, Fla.—PSCU said it has expanded its relationship with NICE.
The CUSO said it made the move to enhance service, improve enterprise efficiency, increase scalability and provide advantages to its credit unions and their members.
“We are excited to expand our use of NICE’s state-of-the-art, market-leading technology throughout our business and continue to provide cutting-edge technology to our credit unions,” said Tom Gandre, EVP and COO at PSCU. "The success of our credit unions and their members is our top priority, and NICE’s portfolio provides a wide range of integrated solutions that will help us continue to further modernize our operations, enable our employees to focus more time on member interactions and provide an enhanced experience for our credit unions and their members. We are confident that our investment in NICE technology helps us ensure a best-in-class experience for our credit unions, as well as sustained success in our industry.”
PSCU supports over 1,500 credit unions, representing more than 3.8 billion transactions annually, the company noted.
‘Proven Leader’
“PSCU is a proven leader in the payments space and continues to find innovative new ways to provide the highest level of service to their credit unions and their members,” said Barak Eilam, NICE CEO. “They truly understand the value of delivering a transformational service experience and we’re excited that PSCU has selected multiple solutions within the NICE portfolio to drive this process.”
PSCU outlined the NICE solutions it will be using: