ST. PETERSBURG, Fla.–PSCU and Allied Solutions have announced a partnership the companies said is designed to provide financial institutions with single-source delinquency management services and support, including first- and third-party collections solutions.
Through this end-to-end payments and collections partnership, PSCU and Allied said they will offer the most complete package of risk management and delinquency management solutions available in the marketplace today.
The companies said Carmel, Ind.-based Allied Solutions, with more than 40 years of experience in financial services, is focused on helping its more than 4,000 clients grow or enhance bottom lines, protect businesses and consumers, and evolve to stay ahead of the competition.
Allied said it was seeking a delinquency management solutions partner that would not only help manage risk for its users, but also allow for efficiencies and scale. It found an “ideal provider” in PSCU’s CU Recovery & The Loan Service Center, the organizations said.
Collections to Look ‘Different’
“We know that collections will look very different across the financial services and credit union industries as a result of the COVID-19 pandemic. As such, we wanted to ensure our clients are as prepared as possible for this new reality,” said Pete Hilger, CEO and president of Allied Solutions. “We are extremely pleased to work with the PSCU and CU Recovery & The Loan Service Center teams to offer a comprehensive solution and look forward to seeing the mutual benefits that will come from our partnership.”
Available to Allied clients beginning this month, the company said delinquency management solutions from PSCU’s CU Recovery & The Loan Service Center are customizable to fit the unique needs of individual financial institutions, providing a range of early and late-stage collection services and training to meet even the most complex needs.
Improving ‘Outcomes’
In addition to ensuring collections and communications are compliant, these end-to-end solutions help financial institutions improve financial outcomes for borrowers while reducing losses with a highly experienced collections-focused team, the companies added.
“Both PSCU and Allied have extensive product suites, as well as a shared commitment to enhancing client experience,” said Jack Lynch, president, CU Recovery & The Loan Service Center. “At a time when collections and delinquency management expertise is critical, we are eager to begin working with Allied to enhance and elevate the collection process for its clients, ensuring compliance while ultimately reducing losses and maximizing results.”