MT. PROSPECT, Ill.–Credit unions are being reminded that the new year will also bring a new countdown: just one year until ATM operating systems must be upgraded to Windows 10.
On Jan. 14, 2020, support for Windows 7 ends and FIs will need to convert to the new release, noted Cummins Allison, which has provided a new list of questions and other points outlining key features of Windows 10 and what is involved in making the switch.
That list includes:
What’s Better About Windows 10?
“A key advantage of Windows 10 is its security features. Designed to be the first line of defense in detecting and preventing cyber-attacks, Windows 10 provides increased security for protection against malware and other forms of attacks,” Cummins Allison said. “Additionally, value-added software features improve the consumer experience and keep pace with advances in technology.”
What’s Involved in Migrating?
“Migrating to Windows 10 may not be a standard upgrade, and FIs must begin the process as soon as possible. As recommended by ATMIA, a successful implementation includes an evaluation of your existing ATM fleet, testing, compliance vetting, systems and software considerations to make sure nothing falls through the cracks,” the company said. “From the planning phase to roll out, it is an estimated 12-15 months. The process includes obtaining budget approval, being placed in queue for the upgrade with your ATM provider and determining whether your fleet requires only a software upgrade, processor and software upgrade or a complete system replacement.”
Cummins Allison said allowing for a 12-to 15-month timeline helps an FI secure the necessary budget required to support such an initiative. “The last time the industry faced an operating system upgrade, too many FIs waited too long, resulting in additional risks and frustrations,” the company stated.
Keys to Successful Implementation:
- Evaluation of your existing ATM fleet
- Testing
- Compliance vetting
- Systems and software considerations
- Budget planning
- A 12-15 month timeline
What are the Costs Associated with Upgrading?
“Keep in mind that the cost to upgrade existing and aging equipment could be more expensive than replacing your ATM fleet altogether,” Cummins Allison said. “It’s critical to weigh these costs during the planning process. When evaluating current fleet needs, you may find that a switch to new equipment can not only help your FI address the Windows 10 upgrade, but also position your branches with upgraded ATM equipment that delivers an enhanced customer experience and addresses overall branch productivity.”
Cummins Allison said all of its ATMs are Windows 10 compliant.
For info: cumminsallison.com/atm.