VIENNA, Va.–The world’s largest credit union, Navy FCU, said it has selected TruStage to provide its members with auto and home insurance to the credit union’s members. The partnership makes Liberty Mutual Insurance available to Navy Federal members, according to the credit union.
TruStage is the consumer insurance brand of CUNA Mutual Group.
According to the organizations, the $151-billion Navy Federal’s members will have access to several discounts, including special savings just for being credit union members. “They’ll also enjoy a seamless member experience, whether engaging digitally or via Liberty Mutual’s contact center,” CUNA Mutual said. “A customized digital experience provides educational tools and auto insurance quotes.”
A dedicated call center team will provide priority assistance for Navy Federal members to help them customize their coverage, the company added.
“We’re thrilled by the partnership we continue to build with TruStage and our new relationship with Liberty Mutual,” said Michelle Kaufman, VP-consumer lending servicing, projects and risk at Navy Federal Credit Union. “Our goal is to make sure we provide the best member service, experience, and financial products to fit our members’ needs. We take pride in knowing our relationship with Liberty Mutual gives military members, veterans and their families access to potentially significant savings and a seamless digital experience.”
20-Year Partnership
TruStage has partnered with Liberty Mutual for more than 20 years to make preferred pricing on auto and home insurance available to credit union members, according to CUNA Mutual.
“We’ve worked closely with Navy Federal for years and we’re incredibly proud to expand our strong partnership to serve Navy Federal members in new ways through our auto and home insurance program,” said Corrin Maier, VP-partner management at TruStage. “We are excited to help Navy Federal members build brighter financial futures through our strong digital customer experience and unparalleled support.”
Navy Federal has more than 11-million members. CUNA Mutual said TruStage protects more than 22.5 million consumers