AUSTIN, Texas – Malauzai has announced the latest release of its mobile and Internet banking SmartApps for community financial institutions. Known for combining the latest mobile banking functionality with exceptional design, the apps now allow users to further manage card security measures and personalize their digital banking experience, the company said.
According to Malauzai, among the advancements in the latest release are:
- Enhanced Card Management. Malauzai said it was one of the first companies to market with card controls in 2011, and has enhanced the card management functionality within its SmartApps to allow users to control card security measures from any device. By switching cards on and off and designating acceptable merchants, transaction categories and dollar thresholds, users are granted added control of their card security.
- Family Financial Manager. Users can create their own apps to allow additional users – family members or accountants, for example – to access their banking profiles, establishing entitlements around which features and information others can use and view, the company said.
- Personalized Transactions. Attaching an image from a smartphone or tablet’s photo library to a transaction enables users to easily record purchases and receipts to better track spending activity.
- ]View as User Feature. Financial institutions employees can now launch sessions directly from their own console and ‘view as user’ to see what the customer or member sees, allowing them to more quickly identify and resolve issues.
Additionally, Malauza said its SmartApps now give banks and credit unions the opportunity to provide customers and members with real-time support via include text chat, screen sharing and messaging. In addition to enhancing the customer or member experience, these options optimize resources allocated to customer service and support. The apps also support financial institutions’ marketing initiatives, providing additional access to marketing space and the ability to create real-time messages and campaigns.
The release of Malauzai’s latest platform updates comes on the heels of enhancements made earlier in the year, which included the addition of TouchID, P2P payments and enhanced text banking. Whether users access Malauzai’s SmartApps on a desktop, tablet, smartphone or even a smart watch, they consistently receive the Mobile Only Experience (MOX) that Malauzai has become known for – marked by exceptional, custom designs and simple navigation, the company said.