GLENDALE, Calif.—Los Angeles Federal Credit Union has signed a multi-year agreement for Lumin Digital’s cloud-native platform for online and mobile digital banking solutions.
According to Lumin Digital, a PSCU company, LAFCU will have more than 45,000 active users on the platform, which is slated to launch in June 2021.
“At LAFCU, we continuously want to improve the products and services we offer. We chose Lumin Digital so we can provide game-changing member benefits like mobile-first technology, convenient card controls, person-to-person payments via Zelle, digital forms, and improved member communication and support,” said Brian Gregory, vice president of member experience at LAFCU. “This new partnership is a win for LAFCU, but most importantly it is a win for our members.
Added Lumin Digital, “As a cloud-based digital banking platform built using elite technology, Lumin Digital provides members with a tightly integrated and customized experience that matches the offerings available from larger financial institutions. In creating a truly personalized journey, Lumin Digital helps credit unions and banks better engage with their members, increase value and deepen relationships.”
New Functionality
LAFCU said it views the online banking upgrade as an opportunity to continue advancing its technology.
“Whether it is a feature request from members or an advancement in the marketplace, Lumin Digital will allow LAFCU to introduce new functionality to users more frequently,” the credit union said. “It will also offer the same look and feel whether members are accessing the platform via a mobile device, tablet, laptop or personal computer, allowing for a seamless member experience across all channels and devices.”
Added Jeff Chambers, president of Lumin Digital, “The LAFCU team was committed to finding a true digital partner that could make stable, secure, industry-leading solutions available to its members. We are pleased they chose us as that partner, and we look forward to helping them continue to provide their members with the right solutions at the right time, all customized to the member.”