IRVINE, Calif.–Pitfalls that occur during the loan process are addressed in a new video from Origence that appears as part of CUToday.info’s The Answer video series.
Videos in The Answer offer, fittingly, short answers to reader questions, challenges and issues. The videos are provided by solutions providers that are partners with CUToday.info.
In the new video, Nikki Etheridge, AVP-enterprise solutions, and Brit Barker, SVP-sales, discuss the some of the pitfalls members encounter when getting loans from credit unions.
Barker discusses strategies for improving the loan application process for the member, as well as how not to put offers in front of members that are not applicable.
The video is less than 90 seconds long and can be viewed here.
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