ELGIN, Ill.—Lending Solutions, Inc. (LSI) processed a record number of loan applications in July, eclipsing its previous high by more than 2.5%.
The company also exceeded its single-day processing record on Monday, July 27.
The record month comes on the heels of the company celebrating the three-year anniversary of the opening of its second contact center in Naperville, Ill.
LSI has been assisting credit unions with contact center support since 1994 and serves institutions of all sizes – with assets ranging from $15 million up to several billion.
“The summer months have historically been very busy for us at LSI, and this year has been no exception,” said Dave Brooke, executive vice president of Lending Solutions. “We certainly make a concerted effort during the first two quarters of the year to make sure we are staffed appropriately to assist our clients during the busy lending seasons. We’re proud of the results we’ve achieved, and as we look to the future, our objective is to continue to provide value-added services to our clients as they seek to grow in a competitive marketplace.”
LSI’s services include:
- 24/7 loan by phone
- Internet/mobile lending
- Indirect underwriting
- Mortgage services
- Collections outsourcing
- Contact solutions (outbound marketing campaigns)
- 24/7 financial service (member service contact center)
- Enterprise risk management (partnership with ViClarity)
- Business Lending (partnership with Isthmian CUSO)