JOHNSON CITY, Tenn. –Banc Intranets, a provider of secure, web-based enterprise content management solutions for financial institutions, announced that Leominster Credit Union implemented its BancWorks employee intranet across nine branches to maximize the accessibility to internal information for its employees.
Based in Leominster, Mass. and serving more than 50,000 members, Leominster sought to simplify the management and access of information to its employers, while reducing the internal workload on its server produced by email redundancies. The credit union organized a team of representatives from various departments and after considering multiple options, selected BancWorks based on its user-friendliness and advanced functionality. Also critical to the credit union’s decision to implement BancWorks is the system’s help desk, which tracks and provides status updates for requests and inquiries across critical business areas, helping Leominster provide members with a greater level of service.
“After investigating the ease-of-use and functionality, as well as the search functionality that allows employees to seamlessly locate documents, policies and procedures, it was not a hard decision to choose Banc Intranets,” said Barbara A. Mahoney, SVP, Human Resources at Leominster Credit Union. “Throughout the implementation process, their staff worked with ours to develop the design and train the employees – all within the span of five months. A collaborative information management system also enhances our ability to meet the financial needs of our members, which is our top priority.”
“Consolidating communications and the exchange of information through an employee intranet provides an unparalleled level of structure that positively impacts back- and front-offices processes equally,” said Mark Anderson, CEO of Banc Intranets. “The selection of BancWorks provides a renewed level of efficiency across Leominster’s branch network, demonstrating its unrelenting commitment to innovation, service and excellence.”