HOUSTON–Landings Credit Union has turned over management of all of its ATMs to Dolphin Debit, the full-service ATM management company.
Dolphin Debit now handles four ATMs for the $140-million, Tempe, Ariz.-based Landings, which also has branches in the nearby cities of Gilbert and Chandler in suburban Phoenix.
For Landings, bringing Dolphin Debit in to manage its ATMs made sense after the credit union got tired of ATM outages and the need to scramble to do repairs, the company said. It was introduced to Dolphin Debit by credit union service organization CU24, which jointly offers with Dolphin the ATM Cinch program. ATM Cinch is an ATM management solution that helps credit unions eliminate capital costs, reduce operating expenses, and relieve the burden of regulatory compliance.
Dolphin Debit purchased one of the four ATMs from Landings and provided three new machines to replace the others. The new ATMs have improved the member experience, and the combination of new equipment and Dolphin Debit's responsiveness has been a big boost to Landings' marketing efforts, according to the CU.