RAHWAY, N.J.–IMM, a provider of eSignature and eTransaction Management, said it reported record growth in the first half of 2017 marked by a 41% increase in revenue for the same period in the prior year. The company’s eSignature platform, IMM eSign, has gained tremendous adoption as financial institutions prioritize digital transformation as a top strategic initiative to enhance customer experience and generate internal process efficiencies, the company said.
Chuck Klein, IMM CEO, said in a statement, “This is a pivotal moment in IMM’s history. Last year was our best year on record, yet we’ve already surpassed that performance in the first two quarters of 2017. Our eSignature technology is playing an integral role in helping financial institutions elevate the ways in which they interact with consumers. Not only can institutions better engage account holders by enhancing the overall customer experience, but they can refine their processes by eliminating paper and boosting efficiencies across the entire organization.”
A significant number of new credit union clients were added in the first two quarter of 2017, which represents a 50 percent growth over the same period last year. While many of these new clients are implementing eSignature technology for the first time, many more are replacing legacy eSignature systems with IMM’s integrated eSign platform. The company’s largest growth segment continues to be in the banking sector as more and more banks adopt eSignature technology to enable dynamic customer interactions. Both banks and credit unions cited the company’s commitment to providing exemplary customer service and support along with its premier technology as primary motivators for partnering with IMM.
Most recently, IMM said it further bolstered its commitment to customer service, increasing staff and expanding its corporate headquarters to support current and projected growth. The company also welcomed banking technology veteran, Lisa Renfrow, as bank solutions consultant, to meet the increased demand experienced within the bank community. Renfrow has more than 28 years of financial industry experience with companies like Genesys, DocuTech and CBCInnovis. Her background in document and esignature technologies will complement the organization and benefit IMM’s bank clients.