SAN DIEGO–IMM, a provider of eSignature and eTransaction Management for financial institutions, announced today at the Symitar Educational Conference that it has entered into a referral and marketing agreement with Symitar, a division of Jack Henry & Associates, Inc.
IMM eSign is being integrated with Symitar’s SymApp to provide credit unions with real-time, online loan origination and account opening capabilities, the company said. "This seamless interface will be one of the only platforms available in today’s market that enables credit unions to perform these specialized “lights-out” transactions online from any location, at any time, even outside of the credit union’s normal business hours."
“Lights-out” is IMM’s term for the ability for members to sign documents associated with an account opening or loan origination transaction without having to cease the online process because the credit union is closed, or to have to go to a branch to sign documents in-person.
The company said that with IMM’s enhanced eSignature services integrated with Symitar’s SymApp solution, credit unions can complete end-to-end online transactions without requiring any employee engagement. Members can apply for loans or new accounts online, provide required underwriting materials, and if approved, review and electronically sign required documents. This “lights-out” capability enables credit unions to complete loan origination and account opening transactions after hours when branches are normally closed, on holidays and weekends as well.
“We are proud to work with the Symitar team to offer such a valuable interface between their SymApp platform and IMM’s eSign solution for credit unions,” said John Levy, Executive Vice President of IMM. “Enabling credit unions to complete loan and new account transactions entirely online is a significant competitive advantage. We are really excited to offer the only solution that enables “lights-out” lending, allowing members to complete loan applications, receive a decision and then eSign the loan paperwork online, all without ever stepping foot into a branch.”