RANCHO CUCAMONGA,Calif.–Jim Hanisch has been named president of the CO-OP Network.
Hanisch will have responsibility for long-term strategy and implementation of the expanding CO-OP ATM and CO-OP Shared Branch nationwide credit union network assets, CO-OP said.
“At CO-OP we are applying the idea of continuous improvement across the enterprise and nowhere is that more important than within our ATM network and shared branching operations,” said Todd Clark, president/CEO of CO-OP Financial Services. “One of Jim’s many contributions to CO-OP’s expansion over the years was playing an integral part in the company growing from a California ATM network to a nationwide payments and technology leader. As we continue to invest in our CO-OP ATM network and to grow CO-OP Shared Branch, Jim is the absolute best person to lead this effort on behalf of CO-OP.”
Hanisch’s appointment comes as CO-OP said it is integrating its legacy networks into its digital business to create an omnichannel network supporting member authentication and enrollment on a single switch. Innovating CO-OP’s physical networks to meet the demands of increasingly digital-only consumers will enhance the user experience, making any entry point equally convenient, increasing transaction speed and offering new applications, the CUSO said.
Hanisch, who joined CO-OP in 2000 and has served as chief operating officer since April 2017, began his involvement with the company in 1986. He serves on the board of and is a past chairman of the Electronic Funds Transfer Association. He was also a member of the Federal Reserve Faster Payments Task Force.
Clark stated that as CO-OP’s digital transformation efforts have matured, the company has combined its operations and technology teams into one functional area to create a stronger, more integrated operation that will deliver seamless and secure solutions for clients. Hanisch’s previous operations role will now be merged with technology and be assumed by Nick Calcanes, chief information officer.
With 30,000 machines, CO-OP ATM is the largest credit union-owned ATM network in the U.S., providing surcharge-free access to accounts for members. CO-OP Shared Branch comprises more than 5,700 branch locations across the country.
For more information, visit www.co-opfs.org.