ATLANTA–FI Navigator announced that Alkami Technology has subscribed to its cloud-based mobile banking module, which provides vertical intelligence on the mobile banking services. The company said that as part of FI Navigator’s banking vertical data and analytics platform, which contains information on more than 13,000 financial institutions and the Fintech companies that serve them, the mobile banking module will provide Alkami with:
- Vendor analytics, including market share position and accretion; client churn rates; customer utilization; customer satisfaction; and client demographics.
- Industry analytics, including industrywide or segment mobile adoption; customer utilization and satisfaction; and detailed mobile feature provision.
- Bank and credit union-specific peer comparisons on mobile banking offerings and performance.
The mobile banking data is updated monthly, providing Alkami with the most current information available on these various attributes, FI Naviator said.