BATON ROUGE—Essential FCU is partnering with Elan Financial Services to provide its members with the company’s suite of credit card products and services.
According to Elan, the partnership will allow EFCU to offer its members a full suite of competitive credit cards with rewards, multiple account opening options and onboarding and security features that make it easy to apply for and safely use their cards anywhere.
“In addition, Elan provides exemplary cardmember service, scoring an average 95% cardmember satisfaction rating on customer service surveys in the past five years,” the company said.
“Helping Essential create feature-rich and digitally-centric programs for their cardmembers is a textbook example of our approach to building successful partnerships,” said John Owens, senior vice president and general manager of Elan credit cards. “Leveraging our product development expertise, enhanced rewards and payment technology with Essential’s engaging and collaborative team has set a solid foundation for our future endeavors together.”
Numerous Initiatives
The multi-year agreement, Elan said, allows EFCU to leverage Elan’s suite of marketing initiatives, including direct mail and targeted digital acquisition campaigns, driving new account growth and engagement from cardmembers.
“Working with Elan supports Essential’s mission of placing its members first,” said Richard Williams, president and chief executive at of Essential FCU. “At Essential, our goal is to ensure that our members have access to the best financial products and services available. We’re excited to partner with Elan on a broad range of credit card options to meet our members’ needs throughout their lives.”