SALT LAKE CITY — Eltropy, a provider of a digital conversations platform, said it will host its inaugural Eltropy User Conference May 16-18, 2023 at the Salt Lake City Marriott City Center.
The event will bring together leaders from the credit union and community bank (CFI) industry for educational sessions, product demos, and networking opportunities, the company said.
"We couldn’t be more excited to host our first-ever user conference and offer our clients the chance to connect with one another, share best practices, and learn from industry experts," said Ashish Garg, vo-founder and CEO of Eltropy. "Our customer panel on digitally engaging loan portfolios will be a can't-miss event. We expect three days of stimulating discussion that community financial institutions can take home to spark innovation and collaboration within their own organization.”
Kimmie Davis of Natco Credit Union, Lisa Weinstein of Virginia Credit Union, and Kim Carlson of Pioneer Credit Union will lead a panel to discuss "A Proactive Approach in Engaging Digitally to Increase Your Loan Portfolio and Prevent Delinquency." The group will share best practices for credit unions and community banks to more efficiently reach their consumers and make the collection process a positive experience for consumers and agents.
In addition, the Eltropy said its User Conference will feature eight panels addressing topics from increasing membership, to fighting fraud, to utilizing AI to improve operations and reduce costs, to contact center efficiencies to delivering 24/7/365 service to credit union members.
"The panels and entire conference will include thought-provoking discussions and practical lessons for CFIs," the company said.
"We can't wait to welcome our clients and partners to Salt Lake City,” added Garg. “We’re bringing together hundreds of CFI to share their knowledge and expertise at such a critical turning point in the history of our industry. We look forward to discussing the unique needs of each, sharing best practices being deployed by community financial institutions nationwide to deliver exceptional customer and member conversation experiences.”