KALAMAZOO, Mich.—Educational Community Credit Union here has selected Fiserv’s DNA account processing platform and a variety of other integrated Fiserv solutions. The $424-million credit union said it will use DNA and its complementary solutions to expand business services, offer new digital channels and deepen relationships with its existing 37,000 members.
“Our new Fiserv platform will enable us to offer more relevant products and services through the channels members prefer, and do so more efficiently than ever before,” said Charles Cornelius, president and CEO of ECCU. “With DNA, we can grow our commercial, mortgage and retail operations on a single platform while providing the self-service experience today’s members expect. And as our needs change, we can enhance and customize DNA with other Fiserv solutions and DNAapps.”
DNAapps are custom core extensions that seamlessly integrate with DNA to add new features, data views and more. With DNA, ECCU can create its own DNAapps using the DNAcreator toolkit or download DNAapps created by others from the DNAappstore online marketplace, according to Fiserv.
ECCU also selected DNA for its robust business banking capabilities, which combine with comprehensive mortgage and retail functionality to create a single, unified platform designed around the member. The company said.
Other solutions selected include Mobiliti to enable ECCU members to manage accounts using a smartphone or tablet; DNAweb Retail and Business to provide web access; Popmoney to allow members to pay themselves and others using mobile check capture and account-to-account transfers; CheckFree RXP to pay billers, CheckFree Small Business, and Instant Open, the online enrollment tool. For info: www.fiserv.com.