MARLBOROUGH, Mass.–Digital Federal Credit Union recently retained Linden, N.J.-based IMM, a provider of eTransaction automation, to enhance its teller operations with IMM’s Teller Item Capture and TotaleReceipts solutions.
Digital Federal Credit Union sought new efficiencies at the teller line and determined that implementing the eTeller solutions from IMM would assist in maximizing employees’ productivity as well as streamline the member experience, the company said.
IMM said Digital Federal Credit Union leverages Teller Item Capture to electronically truncate check items earlier in the processing cycle. To complement the expedited check processing afforded through Teller Item Capture, Digital Federal Credit Union has also implemented IMM’s TotaleReceipts to automate the generation of electronic receipts, signature capture and archival of the associated transaction receipt.