SAN DIEGO – – Credit union core processing vendor Corelation reported it has signed its 50th credit union: The $111-million Lone Star CU in Dallas Texas, which will convert to its KeyStone core. Coincidentally, when Lone Star officially converts to KeyStone June 2017, it will be the credit union’s 50th year of business.
According to Lone Star’s COO/CTO Becky Reed, she and her team plan to offer products that are specific to the needs of the credit union’s members. “Not everyone needs or wants the same type of checking account, for example,” she says. “We pride ourselves on being solution providers – not order takers. So, KeyStone will give us the opportunity to provide options that cater to how our members want to do business – whether it is in a branch, online, or on their phone or tablet.”
Reed added that Corelation’s new technology means that her credit union will be more efficient with the KeyStone platform removing many current manual processes that are painstakingly performed today. This enhanced efficiency allows Lone Star to spend more time focusing on serving its members.
The credit union’s decision to go with Corelation stemmed from its inability to meet the changing needs of its membership with its existing core system. It was behind the times from a technology perspective and needed a new partner to better serve its evolving membership.
“We wanted to offer our members flexibility,” Reed explains. “With our existing core system, we could only offer what the system was able to do. Today’s members expect us to be able to cater to their needs and create products and services that are not cookie cutter. So we began to look for a system that would help us get there – and Corelation’s KeyStone is that system.”
Reed adds that Corelation shares Lone Star’s values and culture, which was noticeable right from the beginning. They felt like Corelation would be a perfect partner in doing what was best for its members. “The KeyStone platform offers the latest underlying technology that provides the customization ability that we wanted,” she says. “Their ability to integrate with other vendors was also a key factor in our decision.”
“With each new credit union we sign now, it seems we are setting some sort of milestone – which is really exciting for us and our clients,” says Corelation President/CEO Theresa Benavidez. “We couldn’t be happier for Lone Star, as they are celebrating their 50th year in business. That’s an amazing milestone in itself. We look forward to helping them attain another 50 years serving their members with the latest, greatest financial technology.”