MENTOR, Ohio–Cardinal Credit Union here has selected Member Driven Technologies, a CUSO that hosts the Episys core platform from Symitar, to provide it with a private cloud alternative for core processing and IT needs.
The credit union said it recently identified the need for a more robust and flexible core processing platform to help it efficiently scale, and after a comprehensive search and due diligence process, said it ultimately decided to host the Episys platform through Farmington Hills, Mich.-based MDT.
“As a community credit union, we realized that our internal employee resources would be much better spent on more strategic and member-facing activities instead of focusing on tedious hardware and software maintenance,” said Cardinal CU CEO Christine Blake. “Outsourcing the Episys platform through MDT has already resulted in newfound efficiencies that are enabling us to do more with the resources already at our disposal. With Symitar and MDT we’ve found a true partnership; they listen to our goals and opportunities and work with us to find ways to effectively meet them.”
Improved Automation
Since converting, MDT said the Cardinal CU has enjoyed more widespread automation, which has saved time and streamlined processes across several areas of the institution. MDT also helped refresh and upgrade Cardinal Credit Union’s website.
“Cardinal Credit Union understands the importance of investing in technology to sustain growth and ultimately better serve and support their members,” explained Larry Nichols, chief executive officer of MDT. “Outsourcing with MDT is enabling Cardinal Credit Union to break free from the restraints associated with maintaining critical IT functions in house and is providing the flexibility needed to more quickly introduce modern services to members. We look forward to continuing to support innovative, forward-thinking credit unions like Cardinal Credit Union with our technology.”