GRAND RAPIDS, Mich.–The implementation of the recent 17.05 CU*BASE release to online clients has provided CU*Answers’ credit unions with a wealth of software enhancements and new features, according to the CUSO. Among these new features is an enhancement to the CU*BASE ANR program, adding the ability to require a certain number or certain amount of ACH deposits in order for members to receive and retain program benefits.
“This enhancement, which originated from an Idea Form submitted by a partner credit union, offers credit unions utilizing an automated non-return program more opportunities to tailor the program to their individual requirements,” the company said.
In addition, said CU*Answers, activation and deactivation
routines were adjusted to use a daily configuration, as opposed to monthly.
“The change in configuration from monthly cycles to daily cycles will allow credit unions to achieve more flexibility in their Courtesy Pay program by monitoring member accounts daily to apply new ANR settings,” said CU*Answers Technical Writer Stacy Brower. “The best part is that credit unions who wish to use longer cycles between account changes will still be able to continue using their program on a monthly basis. The possibilities are very much open for the credit union to explore.”
Among the other new features is an enhancement to the 247 Lender Approval Matrix, which will allow credit unions to further tailor how long a decision is retained on CU*BASE, by changing the options for the period from months to days.
“This function of the approval matrix defines how long this decision record should be considered ‘good’ for the purposes of authorizing an MSR or teller to approve a member for service, as well as how long the pre-approvals button will appear on Inquiry, Phone Operator, and Teller screens after the credit report is pulled,” said CU*Answers. “This field also controls how long the decision will be used for automated decisions such as when a member completes an application in It’s Me 247 online banking, so credit unions have plenty of reasons to set this new granular control to determine how many days a decision is active.”
“This improvement gives credit unions a tighter control over automated approvals to be returned,” said Beth Barron, CU*Answers Lender*VP account executive. “This means that credit unions don’t run the risk of over-approving when an approval may already be in the queue."