ROANOKE, Va.–Blue Eagle Credit Union has selected Mahalo Technologies’ Omni-Experience digital banking platform. The deal follows the $156-million CU’s conversion to Corelation’s innovative Keystone core processing system in 2018.
“Our members are going to be blown away at the difference and capabilities when we roll this out,” said Blue Eagle President/CEO Jeff Thompson. “We see continual enhancements and new features being added so our members have tools that allow them to manage their finances easily and focus more on enjoying life.”
According to Chelsea, Mich.-based Mahalo Technologies, its Omni-Experience modules will allow members to customize their digital banking app to serve their unique financial needs. Thompson said the app’s “savings jar” module will more effectively serve members who struggle to grow savings that provide a financial security net.
The Mahalo Youth module dovetails nicely with the credit union’s core education value and unique education programs it already offers, Thompson added in a statement. Those programs include Report Card Rewards, which pays young members for every A and B they earn on a report card.
In addition, the credit union will also use Mahalo’s full Spanish language support module to better serve its growing Hispanic membership and implement the app’s survey module so it can quickly and more effectively understand member needs.
“Mahalo not only impressed us with their responsiveness, straight-forward pricing, security and affordable digital banking experience for all size credit unions, they also have in-depth knowledge of our Corelation Keystone core system, which was a big differentiator for us,” Thompson said.
According to the company, this is the second integration between Mahalo and Corelation’s Keystone product. Mahalo was one of the first digital banking providers to integrate Keystone’s new alert feature into their standard product delivery. Mahalo said it is core independent, writing tight API integrations to all core providers.
“It’s not surprising that future-thinking credit unions that chose Corelation for core processing are also looking for the most feature-rich and future focused digital platforms,” said Mahalo CEO Alan Augustine. “We are the conduit that delivers the power of the core processor to the members fingertips, focusing on the experience, so the entire digital engagement is seamless and intuitive for members.”
Augustine added in a statement Mahalo is driven to treat each client credit union as a partner that will help the fintech develop the best digital product in the industry.