KATY, Texas –Brazos Valley Schools Credit Union (BVSCU) has selected Co-op Solutions to provide it with its Co-op Debit and Full-Service Credit processing solutions, as well as the Co-op ATM network.
Co-op Full-Service Credit is a fully hosted and managed payments program that’s customized to credit union needs and optimized for operational simplicity, according to the company.
Co-op Debit includes the “most comprehensive array of member loyalty, security and efficiency benefits available to credit unions,” according to Co-op, which added the Co-op ATM network provides fee-free access to accounts for members of participating credit unions nationwide.
‘Like Family’
“BVSCU members are like family, so it was important for us to choose a partner that would treat our members with the same care and compassion as the BVSCU team,” said Yvonne Kershner, BVSCU president/CEO. “Co-op understands the credit union culture and will provide the fast and friendly service our members are accustomed to. On top of Co-op’s clear respect for the CU-member relationship, they also have unparalleled expertise in fintech and payments tech integration, which we need to enhance our member experience. We anticipate our card conversion to go smoothly because it will operate from a jointly held member-first mindset.”
The $979.3-million BVSCU has 62,000 members who will benefit from the partnership by way of several enhancements to their overall payments experience, including a wider ATM network, an enhanced rewards program and a people-centric contact center, Kershner said.
‘Trust & Transparency’
“This is a credit union rooted in education, which feeds values like trust and transparency,” said Matt Kardell, chief revenue officer for Co-op. “Today, trust means something quite different than it did in the past, with convenience topping tenure in the minds of financial consumers. Co-op has studied this digital-era phenomenon and is working with credit unions to position them for success within it. We are honored to include BVSCU among those cooperatives deploying innovative payments strategies to earn this new kind of member trust.”
For additional info: www.co-opfs.org/Solutions.
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