LITTLE ROCK, Ark.-- Arkansas Federal Credit Union has changed its P2P payment solution, choosing the Zelle Network from Fiserv.
According to the company, P2P transaction volume has increase by more than 200% with the move and active users have grown by more than 120%.
Within 60 days of launching the solution, Arkansas FCU members completed approximately 6,500 Zelle transactions totaling over $1.4 million, Fiserv said.
“We have a long partnership with Fiserv and trust them to help keep us at the forefront of digital payment solutions for our members,” said Nicole Matsoukas, senior vice president and chief information officer at Arkansas Federal. “One of our goals is to provide our members with technology that makes their lives easier, so when we saw how much more robust Zelle was compared to our prior P2P solution, it was an easy choice to switch. The early response from our members has reinforced that decision.”
The CU stated that Zelle offers advantages over its previous P2P solution, such as the ability to split expenses with others.
Member Demand
“There is a demand from our members to be able to send and receive money safely and reliably, and we see an opportunity to allow them to move money more conveniently through a single banking app,” said Matsoukas. “We know our younger members are familiar with cash apps and wanted to give them a great option for sending and receiving money.”
Added Matthew Wilcox, president of digital payments and data aggregation at Fiserv, “Our partners at Arkansas Federal have taken a progressive approach to providing their members expanded digital offerings, beginning with a core system from Fiserv that enables them to add and update features incrementally. This approach shows that adopting digital tools doesn’t have to be daunting for credit unions or their community members.”
You May Be (Actually Are) Missing Out!
Don’t forget to check your Spam/Junk email folder if you haven’t been receiving your free, popular and daily CUToday.info news headlines..
And if you haven’t yet signed up for the new email solution on which CUToday.info has partnered with ResponseGenius, you can do so here. Signing up requires less than one minute of your time.
CUToday.info has received very positive response from readers following the move to an improved provider of the daily headlines, but many also noted they did need to go to their Spam/Junk folder and mark it as safe.
The new email solution has not only improved every reader’s delivery experience, but it also features a fresh, new format that is easy to read, especially on mobile devices.
Please note and/or make your IT department or email administrator aware the emails will be coming from the domains CUTodayinfo.com and CUTodayinfoReply.com