CARMEL, Ind.—Allied Solutions has entered into a strategic partnership with Interface, which it said has several decades of experience building enterprise-grade technology for financial institutions.
“Interface’s Intelligent Virtual Assistant has already enabled financial institutions across the world to achieve greater efficiencies in their top-line and bottom-line while ensuring the best customer experience,” Allied Solutions stated. “With Interface’s solution, financial institutions are automating 60% of call center volume within 60 days, ensuring consumers have access to their financial services provider 24/7 with zero wait times, seeing a 500% increase in online application conversion, a 30% increase in average revenue per customer, and experiencing 0% call abandonment rates.”
Added Allied CEO Pete Hilger, "We are living in a digital world where 24x7 access and self-service options are a must for all organizations providing financial services. Allied Solutions is excited to partner with Interface at this time to help aid our clients in meeting their consumers where they are at, retaining revenue and enhancing efficiencies.”
Srinvas Njay, CEO of Interface, said the company is excited to partner with Allied Solutions.
“Combining Allied Solutions’ expertise and Interface’s industry best Intelligent Virtual Assistant, we aim to help the majority of financial institutions in North America to leapfrog from digital to intelligent banking,” said Njay.