LUBBOCK, Texas—The $500-million ALLIANCE Credit Union has selected Co-op Solutions in-house credit and debit transaction processing, as well as ATM terminal driving services.
According to the company:
- With Co-op In-House Credit, credit unions maintain control of their back office operations, while Co-op provides card fulfillment, cardholder benefits, security, loyalty programs and data analytics tools
- Co-op Debit includes the “most comprehensive array of member loyalty, security and efficiency benefits available to credit unions.”
- Co-op ATM Terminal Driving provides fleet management to “help reduce costs, improve operational efficiency and engage users.”
‘Whole New Level’
“We were looking for a member-centric, technology-driven partner for our debit/credit card processing and ATM driving,” said Matt Grannan, president/CEO of ALLIANCE CU. “After evaluating several providers, Co-op stood out by their mixture of innovation, reliability and cutting-edge technology. We believe this partnership will take our members’ experience to a whole new level.
“Our cards are the means by which our members access and use their money, so the search for a partner that would bolster our card services was clearly something that we needed to get right,” Grannan continued. “It is vital that when our members need us, we are able to support them and resolve their issues in-house. We wanted a partner that would help us create a truly customized card-processing environment and allow us to control our members’ experience. We have not had that ability in recent years and believe that the platform shift to Co-op will be a game-changer for ALLIANCE.”
‘Equally Excited’
Added Matt Kardell, chief revenue officer for Co-op, “Throughout ALLIANCE’s long history, through every iteration of name, logo and location, one thing has remained constant: they are committed to being the best resource for financial services. We are equally excited about this partnership and certainly honored that they selected Co-op to help them meet the payment services needs of their members.”
For more info: www.co-opfs.org/Solutions.
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