FMSI Reports 7 Financial Institutions Have Chosen Its Solutions
ATLANTA–FMSI, a Kronos company that is a workforce optimization solution provider for banks and credit unions, reported that seven more financial instituions have selected its solutions.
Those FIs include Service Credit Union, Suncoast Credit Union, Northeast Credit Union, The Park National Bank, GECU, Wings Financial Federal Credit Union and Neighbors Credit Union. All of the organizations adopted one or more of their award winning branch software solutions in late 2016. The seven institutions can now better maximize the value of their retail branch environments through powerful software, the company said
“We’ve seen an increased interest from the industry around attaining a better understanding of the sales and service processes in the branch,” said Meredith Deen, Director Products & Services at Kronos. “Where in years past these same institutions relied on less structured branch process evaluations, they’re now focused on gathering more consistent and reliable performance management information like average labor costs per transaction, wait-times, assist times and cross-sell ratios—and our Omnix solution suite is exactly what they’re looking for.”
FMSI said its Omnix suite of branch performance management applications empowers banks and credit unions of all sizes with software solutions specifically designed to increase productivity, sales and service in the retail banking space.
“Without the right business intelligence, most financial institutions are not equipped to make a thorough evaluation of branch performance levels,” said Deen. "FMSI has more than 25 years of experience helping banks and credit unions improve the productivity of their staffs through meaningful business intelligence. Our unique software-as-a-service solutions regularly reveal areas for better service, sales and productivity."