DETROIT—Fintech company Bankjoy has signed three more credit union contracts: the $395 million CommunityWide Federal Credit Union of South Bend, Ind.; the $125 million Advantage Plus Federal Credit Union of Pocatello, Idaho; and the $35 million One Detroit Credit Union of Detroit.
“We are proud to work with these three organizations, and look forward to helping them improve their member experience, increase efficiencies and develop a foundation to more easily integrate future technologies,” said Bankjoy CEO Michael Duncan.
CommunityWide will convert to Bankjoy’s software for home banking, mobile banking, e-statements, bill payment and budgeting tools, as well as utilize Bankjoy’s data marketing technology.
The credit union, which serves four counties in northern Indiana, selected Bankjoy because the firm’s technology will help the credit union provide high value digital access to members’ financial resources.
Bankjoy’s solution will meet expectations of members expecting a multifaceted product and assistance in achieving financial goals. And, members simply seeking simple access to their accounts will also be served, said CEO Andy Burggraf.
Advantage Plus selected Bankjoy’s home banking and mobile apps, and is also considering adding Bankjoy Voice, a groundbreaking Alexa skill.
CIO Adam Brown said Bankjoy’s open API framework will help his credit union integrate well with future vendors, and will provide a fresh look to online channels. He also cited competitive pricing and strong product offerings for his decision.
One Detroit will use Bankjoy’s online and mobile banking products and also said the firm’s API will facilitate further product enhancements. Integrating products into the credit union’s core will enable it to eliminate some back office tasks, said CIO John DiGaetano.
“Bankjoy will help us improve member facing processes and efficiencies with online services. It will also help us leverage technology to become a member service leader by providing the same suite of services provided at competing institutions,” he said.