2 Pennsylvania CUs Select Dolphin Debit to Manage ATM Fleets
WEST CHESTER, Penn.–Two Pennsylvania-based credit unions are moving the management of their ATMs to Dolphin Debit, which provides full ATM management services.
Selecting Houston-based Dolphin Debit are Benchmark FCU in West Chester, Penn. and Inspire FCU in Bucks County, Penn. The moves will free the CUs of the “daily responsibilities of operating their ATM fleets,” Dolphin Debit reported.
Dolphin noted it now manages all four of Benchmark FCU’s ATMs, which are located at three branches and at a major business office site. President and CEO Daniel J. Machon Jr. said the main reasons for the move to Dolphin were compliance and to eliminate the time that employees spent managing the machines.
“It was less expensive to outsource, and for us our ATMs were approaching their end of life. To remain compliant, we would have had to purchase new machines,” Machon said in a statement. “We chose Dolphin Debit because of their pricing and their service commitment. And the references I spoke to gave them high marks.”
Dolphin Debit is also managing four ATMs for Inspire FCU, including one at a new branch opening in October.
Driven by Cost Analysis
“Our decision was mainly driven by a cost analysis and the ongoing investment in maintenance and compliance,” said President and CEO James Merrill. “It was an easy decision for us, as it was clearly more cost-effective.”
According to Dolphin Debit, for Benchmark, compliance was the top priority, although the credit union welcomes the other benefits, such as cost savings, fewer management headaches, and improved member service. At Inspire FCU, Merrill said compliance as well as cost savings were top priorities, but Inspire is also enjoying the other benefits since moving to Dolphin.
“Compliance is always one of the key issues for credit unions when they reach a decision point about their ATMs,” said Gary Walston, CEO of Dolphin Debit. “Turning all those responsibilities over to us relieves them of all future worries about remaining compliant. And then they gain all the other advantages as well.”
For info: www.dolphindebit.com.