MANCHESTER, N.H.–Two credit unions have selected IMM's solutions.
Bellwether Community Credit Union here has selected IMM to enhance its overall member experience and streamline operations using IMM eSign. The enterprise-wide eSignature platform processes documents and transactions in a totally paperless environment regardless of originating business application, file format or type, the company said.
“IMM eSign allows the credit union to complete transactions faster in a more secure and controlled electronic manner,” according to the company. “Perhaps most importantly, IMM’s eSign seamlessly integrates with the credit union’s existing technology infrastructure including its core business system, Corelation KeyStone, as well as its online loan application and loan origination systems.”
Since implementing IMM’s eSign platform, BCCU reported it has created a more dynamic and engaging member experience while simultaneously enhancing the operational efficiency and flow of transactions across the back-office.
“Having an enterprise-wide eSignature platform has enabled the credit union to grow and continue meeting the needs of our members,” said Jeff Benson, SVP/CIO for BCCU, in a statement. “As an institution, we’ve chosen to limit branches and IMM’s eSign solution gives us the ability to close loans from anywhere with Internet connectivity. We’ve migrated approximately 50 percent of our direct consumer loans to remote closings using IMM eSign, giving our members flexibility and the convenience to complete and sign documents wherever they may be located.”
Separately, IMM reported that Infinity Federal Credit Union, successfully upgraded to the company’s enterprise eSignature platform, IMM eSign Plus, which incorporates automated workflow technology to IMM’s flagship eSignature system.
IMM eSign plus adds business rules-based transaction management capabilities that automate the routing and oversight of eSignature sessions to follow an individual financial institution’s unique operating procedures, the company said. The combination of credit union-specific policies, with the comprehensive workflow technology embedded in the platform, allows optimal management of eSignature transactions, it added.
According to IMM, since implementation, Infinity Federal Credit Union has experienced enhanced control of its eSignature processes, more quickly completing transactions with fewer errors. IMM eSign plus helps eliminate missed steps, and ensures that eSignature sessions are processed in strict accordance with institutional procedures and regulatory guidelines. From lending workflow to new membership processes, the Credit Union has utilized eSign plus to streamline tasks that have been traditionally been manually managed and time-intensive. With 15 additional workflows in the planning pipeline, eSign plus will support all departments across the Credit Union, ranging from trust and estate accounts, to wire transfers and stop payments.