LAS VEGAS–Five consumers who shared their views here on their personal banking habits and decisions will never be accused of brown-nosing their credit union audience, explaining why they primarily do business with banks, what motivates them (hint: rewards), why one says her credit union app “sucks,” and what might get them to move their business.
LAS VEGAS–Does AI + FIs = the CFPB? It potentially could, and the problem issue is bias in AI models, according to a discussion at the Money 20/20 conference here.
LAS VEGAS–What would credit union CEO Rip Van Winkle see were he to fall asleep and wake up in 2030? Embedded finance as a fact of life competitor to credit union lending—plus much more—according to a panel here.
WASHINGTON—Will the awarding of a contract to Navy FCU to provide banking services on military bases stand? Or will the Department of Defense contract be rescinded and then bid back out to another player, likely a bank?
RALEIGH, N.C.–A major and fundamental disagreement over risk-based lending at the nation’s second-largest credit union has gone public in this state and moved beyond whether or not it’s a fair and necessary way to price loans, with the CU’s current CEO and a well-known former CEO exchanging numerous barbs in local media and on a blog.
MADISON, Wis.– Credit unions around the world are marking the 75th anniversary of International Credit Union Day today with a wide variety of festivities and promotions, including giveaways, community volunteering, a webinar featuring speakers from around the world, and more.
WESTMINSTER, Colo.—Carroll Beach believes if someone works long enough within credit unions, there’s a good chance they may someday work side-by-side with a family member.
RICHMOND, Va.—Are state-chartered credit unions becoming a thing of the past in Virginia?
LAKE FOREST, Ill.–The controversy accompanying a new report showing the income earned by certain CUs in California from overdraft and NSF fees—as the CFPB renews attention to ODs and NSFs—is largely misplaced, according to one expert, who says the institutions that make the most money from overdrafts are those with the lowest prices.
MADISON, Wis.–Innovation matters at credit unions, with new research showing just how it drives loyalty and satisfaction—but innovation isn’t just about technology and processes, according to Filene. Indeed, the kinds of “innovations” that really motivate members aren’t driven by budget.
