LOMBARD, Ill.—Some credit unions are “scared” of what lies ahead for free checking. They have reason to be concerned, according to Bill Handel, SVP-research with Raddon Financial Group, who said it’s time for CUs to move to “explicit” or “implicit” relationship pricing on checking, and in the process also be honest about their abilities to do so.
LAKE FOREST, Ill.—Net operating income at banks during 2014 was almost twice that of CUs, according to a new study, which further found that all financial institutions suffered a marked drop in fee income last year.
MADISON, Wis.—How concerned should senior executives at credit unions be that they are at risk of a home invasion by sophisticated robbers who hold them hostage and force them to go to their credit union to commit a robbery?
SAN FRANCISCO—A new study that recognizes the problems—and costs—from disengaged customers and members shows that effective onboarding and getting new recruits engaged ASAP can make a significant difference in their annual profitability
LOMBARD, Ill—Get ready for CU debit interchange income, certainly on a per-transaction basis, to slide even further, thanks to a new routing strategy employed by many of the big-box retailers.
LAS VEGAS—What could you do to put your credit union out of business? To kill it, in other words. It’s the kind of question every credit union leader needs to be asking themselves, but asking questions—especially the right questions-- is a real weakness of most leaders, according to a futurist, consultant and author who spoke to the CUNA Marketing and Business Development Council here.
BIRMINGHAM, Ala.—Free checking is not going away at credit unions—unless the CFPB is successful in coming down hard on overdrafts and CU debit interchange revenue falls sharply, says Dennis Dollar, who predicts that neither will happen.
BIRMINGHAM, Ala.—A new study shows that while many consumers have activated their Apple Pay digital wallet, not many are actually using the new, much-hyped payment solution.
LAKE FOREST, Ill.—Is there a threat to the very “core” of credit unions? Yes, a number of analysts have told CUToday.info, arguing that new rules affecting overdrafts will deeply impact the account that remains the core of most member relationships, the checking account.
ST. PETERSBURG, Fla.—Taking the extra step to ask out-of-wallet questions when a new cardholder enrolls in Apple Pay is reducing the amount of Apple Pay fraud from this new payments solution, according to CU payments processors.
