NEW YORK–There are three things many leaders are doing on Zoom and other platforms that are “killing” their leadership presence, according to one person.
A skill set few thought about only a year ago—virtual video presentations and communications—became a differentiator in 2020 and will likely continue to be even more critical moving forward.
But “if you want people to see you as a leader, you have to look like a leader,” according to Avery Blank, a senior contributor to Forbes.com.
“You want your interactions and communications to go smoothly and not let anything detract from your substance,” Blank said. “Here are three things you might be doing that are undermining your authority and presence on Zoom.”
Those three things include:
You are Experiencing Technical Problems
Test. Test. Test, stressed Blank. “When it comes to technology, try to check how the program runs before you need it. Check that you have properly downloaded the software. Check that your video and microphone work. Look over the options and tools that can enhance the call before you get on.
“Technical difficulties frustrate people,” Blank continued. “And regardless of whether they are your fault or not, it can be difficult for people to disassociate you from the difficulties. Namely, people will be frustrated with you. Take a little extra time before the Zoom call to test your technology and ensure a smooth meeting.”
You are Talking Over People.
One technical problem many experience is slow internet speed or lag time, observed Blank, which means it may take longer for someone else’s comments to transmit and be heard.
“If you notice this, try to resist the urge to start talking immediately after you think the other person has finished their thought,” wrote Blank. “You could also acknowledge the lag time and suggest to participants that they say something to indicate they have finished their thought so that others know when they can chime in.
“It is annoying when you hear people talking over one another, even if it is not their fault,” Blank continued. “Don’t be afraid to pause. Silence never hurt anyone.”
You Have Not Muted Your Microphone
Leaders should not be the ones doing all the talking; they should be listening, too, advised Blank.
“If you are not talking, mute your microphone. This is particularly important if you are taking the Zoom call in a noisy house or a public place,” Blank said. “Your microphone might even cause an echo. Noises are distracting and can detract from your presence. Being a professional means acting professionally. Test your technology to avoid snafus and don’t talk over people.”