NEW YORK–When organizations finally begin bringing workers back into the office, there are five big mistakes to avoid, says one person.
Writing on Inc.com, Suzanne Lucas said those five mistakes include:
Assuming Everyone is Angry About Being Back
“If you assume that everyone is miserable and constantly apologize for returning to the office, you'll get people focused on the downside,” wrote Lucas. “Just be straightforward: ‘We work best when we're together, and I'm so happy to have everyone back in the office!’"
Ignoring ADA Requests
The Americans With Disabilities Act applies to every company with 15 or more employees, and some states require you to comply with fewer employees, reminded Lucas.
“The ADA requires you to make ‘reasonable accommodations’ for people with qualifying disabilities. For years, companies have battled against the idea that telecommuting is a reasonable accommodation,” Lucas wrote. “If the past 18 months have taught us anything, it's that lots of jobs can be done from home. Don't ignore an ADA request to work from home. If you deny it, be prepared to stand up in a courtroom and explain how the employee managed to work from home just fine for 18 months but now can't.”
Forgetting About Flexibility
Lucas said companies can’t forget the employees have quickly gotten used to their new flexibility.
“If there isn't a specific reason to be in the office at 8:00 on Tuesday, it's OK for someone to come in at 8:30 after dropping their kids off at school,” Lucas stated. “If someone is expecting a washing machine repair person to come, they can work from home on that day. Remember, you want happy employees, and these things make a huge difference.”
Trying to Force Bonding
According to Lucas, a bonded team does work better together, but that doesn't mean you can force it.
“Just because the restaurants and bars are open doesn't mean you can require everyone to go to happy hour,” Lucas stated. “You want people to work together; if they want to do things together outside of work, that's their choice. Yes, you can do team-building activities, but keep your employees' needs and personalities in mind. The best teambuilding comes from working together in a professional and supportive environment.”
Forgetting About the Pandemic
“Your state may have lifted all restrictions, but that doesn't mean COVID-19 has gone away. It's still there. Keep CDC and state masking guidelines in mind, and encourage everyone to receive a vaccination,” Lucas said. “Social distance when possible, and even if you don't require masks…Ignoring the pandemic doesn't make it go away -- in fact, it increases the amount of time we have to deal with it. Remain cautious as you re-open your offices.”