THE boost

WESTBURY, N.Y.– Jovia Financial Credit Union is launching a new CUSO, Jovia Commercial Lending LLC, to support credit unions and community banks seeking to manage and/or expand their commercial real estate lending services. 

RACINE, Wis.–Educators Credit Union has entered into a partnership, fittingly, with a player for the Bucks. 

SAVANNAH, Ga.–A credit union that has an internal “lab” in which it is able to test its digital offerings with members to see if their behavior actually matches what they say they will do, shared some advice with credit unions gathered here.

COLUMBUS, Ohio—Indicative of just how technology can cut costs and a good example for credit unions, Klarna is reporting that its AI assistant chat bot, powered by OpenAI, handled 2.3 million conversations after one month of deployment, adding the performance of the tool has been high.

WASHINGTON–There are three trends credit union leaders need to be paying attention to when it comes to a new generation of workers and potential hires, according to one person. 

SAVANNAH, Ga.–Alliant Credit Union is a purely digital CU with no branches. But that doesn’t mean in thinks in terms of technology. In fact, it’s just the opposite, according to one person.

GLENDALE, Calif.--Los Angeles Federal Credit Union has introduced “Angie,” a 24/7 virtual assistant the credit union said has been programmed to answer many frequently asked questions, as well as to conduct transactions.

BASKING RIDGE, N.J.–Affinity FCU has announced the graduation of its inaugural class of certified wellbeing coaches.

WASHINGTON– PAHO/WHO FCU has launched Bienestar Financial Advisors to offer investment advisory and financial planning services to its members.

PORTLAND, Maine – Evergreen Credit Union has introduced a new rewards checking account for members ages 13-24.