MADISON, Wis.–Credit union leaders who want to become “future ready” need to focus on generational equity, according to one person.
Speaking to the World Council of Credit Unions’ virtual World Credit Union Conference, Raven Solomon said the modern workplace is probably more complicated than any before it, with four or five generations of workers from different racial and cultural backgrounds working alongside one another each day. Solomon, a global diversity, equity, and inclusion thought-leader and the author of “Leading Your Parents: 25 Rules to Effective Multigenerational Leadership for Millennials and Gen Z,” told the meeting that failing to recognize the communication issues that result from those differences can cause problems in talent retention and recruitment for an organization.
Solomon also provided WOCCU attendees with advice and guidelines they can follow to leverage those generational differences.
“Cross-generational employee resource groups, reverse-mentoring programs where not just the older person is mentoring the younger person—but it goes in reverse—and generational trainings just like this really help us increase the awareness around the differences that exist amongst us,” said Solomon in her keynote remarks.