FOND DU LAC, Wis.–Kronos for Banking will host a webinar titled “Changing Branch Experience Expectations” on Thursday, July 20, from 1-1:30 p.m.
“Member service expectations for faster and more convenient service is growing,” the company said. “Join us as we discuss findings from our recent appointment study and discuss best practices for leveraging branch experience technology with a special guest from DFCU Financial.”
Kronos for Banking said the webinar will:
- Review findings from its recent study that includes total appointment visits to the branch, appointment status results, and type of products and services requested
- Help participants to learn ways to adapt the branch experience to align with consumer retail technology expectations
- Share best-practice tips on how to gain the most from an appointment-setting approach.
“See how branch experience technology can help your financial institution improve the member service experience, increase operational efficiency, and increase sales for better business outcomes,” Kronos for Banking said.
To register: https://register.gotowebinar.com/rt/2393269960019508483